Answer Emergency Appliance Calls Before Customers Buy New
Fridge died. Food spoiling. They need someone TODAY.
Appliance failures are urgent. Every hour without a working fridge, washer, or oven is painful for homeowners. They call until someone can come today. Trades Pilot AI ensures you're always available to book that same-day appointment.
< 4 hrs
customer urgency window
$285
average repair ticket
73%
book with first available tech
40%
of calls come after 5 PM
Sound Familiar?
These aren't hypothetical scenarios. They're happening to appliance repair contractors every day.
Refrigerator dies Sunday afternoon. $400 worth of food spoiling.
They call you. Voicemail says 'closed until Monday.' They find a Sunday service. Or worse, they buy a new fridge.
Washing machine floods the laundry room. Customer panicking.
They call three repair services. First to answer and offer same-day gets the job.
Oven stops working. Thanksgiving is in 2 days.
They need same-day service. You didn't answer. They called everyone until someone could come.
Warranty service customer. Manufacturer referral.
You missed the call. Manufacturer gave the job to the next servicer on the list.
Commercial kitchen. Walk-in cooler failing. Restaurant full of customers.
They call at 7 PM. You don't answer. They pay triple for emergency commercial service.
How Trades Pilot AI Fixes This
Purpose-built solutions for appliance repair contractors. Not generic software.
24/7 Emergency Scheduling
Fridge emergency on Sunday? AI answers, captures appliance details and symptoms, and books your next available appointment—even if that's today.
Repair vs. Replace Guidance
AI collects appliance age and symptoms. For older units, it can mention: 'Tech will assess repair vs. replacement options' setting proper expectations.
Past Service Follow-Up
Repaired their washer 2 years ago? AI reaches out: 'How's your Maytag running? Due for maintenance?' Generates repeat service calls.
Parts Availability Check
AI can reference common parts availability. 'We typically stock that control board' builds confidence in fast repairs.
Questions from Appliance Repair Contractors
Yes. AI walks customers through finding the model number and serial number. Your tech arrives prepared with likely parts.